At The Generator Store UK, we are committed to providing a seamless and secure purchasing experience for our customers. Below are the terms and conditions governing payments for products and services purchased through our website.

Order Confirmation
By placing an order on our website, you agree to purchase the selected products at the listed prices. An order is considered accepted once you receive an order confirmation email from us.

Payment Terms
All orders must be paid in full prior to dispatch. We accept major credit and debit cards through our secure payment gateway. Payments can also be made via PayPal. In some cases, we may accept payment via bank transfer upon request.

Pricing and Taxes
All prices are listed in GBP (£) and include VAT at the prevailing rate. Delivery charges are calculated during checkout and depend on the delivery location and product dimensions.

Order Processing and Dispatch
Orders are processed once full payment is received. We aim to dispatch orders within a typical timeframe of 1 to 3 business days, depending on order volume and stock availability. Urgent orders may incur additional charges and must be paid for in full upfront.

Returns and Refunds
If you wish to return an item, you must contact us within a specified number of days from the date of receipt. Items must be unused and returned in their original packaging. Refunds will be issued to the original payment method within a defined number of business days after the returned item is inspected and approved.

Security and Fraud Prevention
We use industry-standard encryption and secure payment gateways to protect your personal and financial information. Orders may undergo verification checks to help prevent fraudulent activity.

Contact Information

Trade Name: The Generator Store

Support: 24/7

Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)

Business Number: +44 7577 088119

Business Mail: sales@thegeneratorstore.co.uk

Business Address: 37 Heath Road, Potters Bar EN6 1LW United Kingdom